Who is GMS Matrix?

About GMS Matrix

Learn how our computer solutions empower help support protect serve assists small businesses.

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More About Guardian Managed Services (GMS)

Discover how our tailored computer solutions empower small businesses to thrive. Learn about our mission, values, and the team dedicated to your success.

How did GMS Matrix begin its journey of empowering small businesses through innovative computer solutions?

At GMS, we are dedicated to empowering small businesses through innovative computer solutions. Founded by Lou Smith, a visionary with over 70 years of experience in business and technology, our mission is to help small business owners seamlessly integrate technology into their operations, allowing them to focus on what they do best.

Our journey began when Lou, a former Air Force member and professional musician, was tasked with developing the first computerized record system for the Air Force. This groundbreaking project sparked his passion for technology and business, leading to the creation of GMS.

We understand that small businesses today rely heavily on technology for everything from word processing to industry-specific software. Unfortunately, many business owners spend too much time dealing with computer issues instead of focusing on their core activities. That's where we come in. Our goal is to get technology out of your way, making it a seamless part of your daily operations.

What We Offer

Proactive Computer Support

We provide proactive maintenance and monitoring services, ensuring your systems are always running smoothly. Our automated processes and local technicians keep your technology in top shape, preventing issues before they arise.

Robust Security Solutions

Our layered security measures protect your business from cyber threats. We go beyond antivirus software, offering comprehensive protection monitored by professionals who understand your business.

Customized Services

We recognize that every small business is unique. Our services are tailored to meet your specific needs, whether you require robust security, preventive maintenance, or specialized support for industry-specific software.

Why Choose GMS?

At GMS, we believe in getting technology out of your way so you can focus on what you do best. Our mission is to move small businesses from the break-fix paradigm to a prevention paradigm. We offer personalized support with local technicians who know your business and proactively monitor your systems to prevent issues before they arise. Small businesses are the core of what makes our economy great, and we are passionate about ensuring their success by providing robust security and proactive maintenance tailored to their unique needs.

Personalized Support

Our local technicians know you and your business. They provide personalized service and are just a call away when you need help.

No Long-Term Contracts

We offer monthly subscriptions with no long-term commitments, giving you flexibility and peace of mind.

Commitment to Small Businesses

We are passionate about helping small businesses thrive. Small businesses are the backbone of our economy, and we are here to ensure they have the technology support they need to succeed.

Ever wondered what makes GMS your ideal technology partner?

Who We Are

Guardian Managed Services (GMS) is a division of Global Concepts, dedicated to providing comprehensive computer solutions for small businesses. Our services range from preventive computer maintenance and data security to premium quality phone systems, all designed to keep your operations running smoothly and efficiently.

Our History
Founded in 1984, Global Concepts began as an international consulting firm. Over the past 30 years, we have evolved into a highly specialized managed service provider, focusing on the unique needs of small businesses. Our transformation reflects our commitment to staying ahead of technological advancements and continuously improving our service offerings.

Our Approach

We take pride in offering tailored solutions that meet the specific needs of each business we serve. Our local technicians provide personalized service, getting to know each client's operations and proactively addressing potential issues before they become problems. This hands-on approach ensures that your business can thrive without being hindered by technical difficulties.

Meet Our Leadership Team

Our leadership team brings together expertise from Sales, Operations, and Administration, each committed to driving excellence and innovation. Discover the dynamic individuals who guide our strategies, uphold our values, and lead us toward continued success.

Lou Smith


Judy Blackwell


Vicky Jones


Kenneth Durrum


Have Questions? We’ve Got Answers!

Got questions about GMS and how we can help your business? You’re not alone! Here are some of the most common questions we receive from business owners like you, along with our answers to help you understand how our services can support your business and ensure smooth operations. Learn more about how GMS can be your key to resilience and peace of mind.

What services does GMS provide?

GMS offers a wide range of services for small businesses, including preventive computer maintenance, data security, premium quality phone systems, and comprehensive Business Continuity Plans (BCP). Our goal is to keep your technology running smoothly so you can focus on your core business operations.

How does GMS help small businesses?

We manage your computer/technology needs so you don't have to. From proactive maintenance and robust security measures to personalized support from local technicians, we ensure your systems are always up and running efficiently, allowing you to concentrate on what you do best.

What makes GMS different from other managed service providers?

At GMS, we offer personalized service with local technicians who know your business. Our proactive approach prevents issues before they arise, and our flexible monthly subscriptions mean no long-term contracts. We are dedicated to empowering small businesses with tailored solutions that fit their unique needs.

Who is Lou Smith?

Lou Smith is the Founder and CEO/President of GMS Matrix. With over 70 years of experience in business and technology, Lou is passionate about helping small businesses integrate and manage their technology seamlessly. His journey began with developing the first computerized record system for the Air Force, and his vision continues to drive GMS today.

Where is GMS located?

GMS is headquartered in Irving, Texas, 75014, United States, and we service customers throughout the US and Canada. Our core senior management team operates out of Texas and Florida, while our Sales and Tech associates are located across the US, with many techs residing in the states and cities of the customers we serve

How can I get started with GMS?

Getting started with GMS is easy. We offer flexible monthly computer service subscriptions with our Virtual Computer Tech (VCT) to ensure your technology needs are met proactively. Additionally, we provide free resources like our Business Continuity Plan (BCP) checklist and personalized consultations to develop a customized plan tailored to your business needs.

(214) 702-4152 - support@gmsmatrix.com

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