Guardian Managed Services
...tech support for small business owners since 1984
If you're an established IT support person or firm...
Our clients in your local area would have the opportunity to choose you for on-site support;
You would collect 35% of the revenue from our Virtual Computer Tech service for simply monitoring its anomaly alerts;
You would work directly with the client for any other work and retain 100% of your normal or negotiated rate;
If you're tech savy and would like your own business...
It works exacly the same for you as it does for existing techs and MSPs;
You do need a lot of experience helping friends and family fix a lot of different problems with Windows computers, including peer-to-peer networking; and
Although certification with Windows would be nice, no certifications are needed.
Technical Proficiency: Strong foundational knowledge about computers and Windows PCs, particularly peer-to-peer networking;
Problem-Solving Skills: Ability to diagnose and resolve technical issues efficiently and effectively;
Communication Proficiency: Excellent communication skills are essential, as you will need to explain technical issues and solutions clearly to non-technical clients.
An Open Mind About IT for Very Small Businesses: Professionals and employees in extremely small companies operate differently than big companies and although extreme security and tight-fisted control over users makes IT support easier, it interferes with the flexibility and spontaneous work patterns of extremely small workplaces so, in our 40+ years of experience, we've found that too much security and control kills productivity.
If you're technically qualified and understand the opportunity of supporting small professionals and business owners,
GMS is looking for you!
Become a GMS tech associate and help transform the way small businesses manage technology.
Below, you'll find answers to some of the most common queries our prospective tech associates ask.
If you need more information, we're here to help!
As a GMS Associate, you need to have a Windows PC, a reliable phone, and consistent access to the internet. Having a webcam is essential for participating in virtual meetings and providing remote support when needed.
While Windows certification is a plus, it is not mandatory. However, we highly value any certifications related to PC support as they demonstrate a solid foundation and expertise in the field. If you have certifications, please mention them in your application as they can enhance your candidacy.
Yes, reliable transportation is important as the role may require onsite visits to client locations to address complex issues or set up systems. Having your own transportation ensures that you can meet these needs promptly and efficiently.
GMS techs earn residuals for every service they manage. Rates and amounts vary but, our flagship service makes up the vast majority of what we provide and your residual is 35%.
Also, if you enroll a new VCT client, you earn $175
That's a combination of the $150 commission and $25 for the short onboarding call that's you'll make for all of your VCT clients when they are enrolled by a GMS sales rep.
Residuals, commissions and fees add up over time but, the real money comes from doing ad-hoc support services for an ever growing list of clients. You charge whatever rate you negotiate with the client for non-subscription support services and you do not have to share that with GMS.
VCT gives you the opportunity to provide proactive support by alerting you to small issues before they become major problems. For example, VCT might alert you that a client's hard drive is nearing capacity.
That creates an opportunity for you to contact the client, tell them what's going wrong and how they can solve the problem that's developing.
However, non-technical clients will almost always have you do the job, even if it's drop dead simple. They are almost always happy to pay you to do it and those simple events create an amazing level of loyalty.
The combined benefits of commissions, fees, residuals and ad-hoc revenue ensures you are both financially rewarded and professionally recognized.
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