Guardian Managed Services
...tech support for small business owners since 1984
We understand what small businesses need because we've been one since 1984.
Discover how our flagship service, Virtual Computer Tech, is essentially your own IT department providing robust security and 24/7 preventive maintenance managed by a local technician for about $1 a day per computer.
The learning curve was long and painful... no computer classes were available and no useful programs had been written so I spent a lot of time sitting there starring at the little 12" orange monitor that could display nothing but text.
It used a cassette recorder for memory and we upgraded to an electric typewriter and relied on carbon paper to make copies.
For whatever reason, I didn't give up and by 1984,I began to get a bit of a handle on using the computer in business. Word spread because other small business owners began asking for help and fortunately, by that time, I could help and the roots of Guardian Managed Services began to grow.
What We Offer
We provide proactive maintenance and monitoring services, ensuring your systems are always running smoothly. Our automated processes and local technicians keep your technology in top shape, preventing issues before they arise.
Our layered security measures protect your business from cyber threats. We go beyond antivirus software, offering comprehensive protection monitored by professionals who understand your business.
We recognize that every small business is unique. Our services are tailored to meet your specific needs, whether you require robust security, preventive maintenance, or specialized support for industry-specific software.
Check it out!
See Service Details
GMS (Guardian Managed Services} is our trade name for Global Concepts, Inc., the company founded in 1984 to help other small businesses begin to use computers.
Over 40 years later, our flagship service is VCT (Virtual Computer Tech), an enhanced security and 24/7 preventive maintenance service that's managed by a dedicated, local professional that you choose from our online directory.
We also provide domain registration, web hosting, backup and even premium quality VOIP phone service. Of course, not all professionals and business owners need a wide range of services but, if you do, they're available without any long-term commitment.
We take pride in offering services that meet the unique needs of professionals and business owners who don't have an in-house IT department. Our technicians get to know you and your unique need for support. This, very personal hands-on approach ensures that your business or profession will thrive without being hassled by slow, cranky computers.
excellent results.
His attention to training and support after the systems or solutions are delivered, is a key element of Lou's success. He is always willing to go the extra miles in service, follow up and support, ensuring that the work at hand not only solves the immediate problem, but that it helps the clients reach their long term goals.
Lou's talent and wisdom extends beyond technology to provide thoughtful business
insights and perspective to his clients.
His professional manner and capable, timely handling of my company’s needs has
further established a high regard for Lou. He has taken the time to learn the intricacies
of my company’s software, business and personal needs.
His anticipation of my company’s needs and ability to clearly answer all questions in an understandable manner has been a valuable resource. These qualities are a few of the many displayed by a respected, reliable and trustworthy business man and colleague.
Denton, Texas
necessary for a business presence on-line and through the internet. He has been a
patient, tolerate teacher for this right-brained, stubborn woman, and provided day to day
upkeep, maintenance and protection for my computer.
own business... Knowledgeable, helpful and personable then and remains so today.
Tucson, Arizona
Got questions about GMS and how we can help your business? You’re not alone! Here are some of the most common questions we receive from business owners like you, along with our answers to help you understand how our services can support your business and ensure smooth operations. Learn more about how GMS can be your key to resilience and peace of mind.
We manage your computer/technology needs so you don't have to. From proactive maintenance and robust security measures to personalized support from local technicians, we ensure your systems are always up and running efficiently, allowing you to concentrate on what you do best.
Where is GMS located?
GMS is headquartered in Irving, Texas, 75014, United States, and we service customers throughout the US and Canada. Our core senior management team operates out of Texas and Florida, while our Sales and Tech associates are located across the US, with many techs residing in the states and cities of the customers we serve
Who is Lou Smith?
Lou Smith is the Founder and CEO/President of GMS Matrix. With over 70 years of experience in business and technology, Lou is passionate about helping small businesses integrate and manage their technology seamlessly. His journey began with developing the first computerized record system for the Air Force, and his vision continues to drive GMS today.
How can I get started with GMS?
Getting started with GMS is easy. We offer flexible monthly computer service subscriptions with our Virtual Computer Tech (VCT) to ensure your technology needs are met proactively. Additionally, we provide free resources like our Business Continuity Plan (BCP) checklist and personalized consultations to develop a customized plan tailored to your business needs.
At GMS, we offer personalized service with local technicians who know your business. Our proactive approach prevents issues before they arise, and our flexible monthly subscriptions mean no long-term contracts. We are dedicated to empowering small businesses with tailored solutions that fit their unique needs.
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