Helping business owners manage technology sinrowce 1984

Who is GMS?

Guardian Managed Services

We believe that small businesses deserve to have professional, full time tech support because we have been a small business since 1984.

We bet you want to know...

More About Guardian Managed Services (GMS)

Discover how our tailored computer solutions empower small businesses to thrive. Learn about our mission, values, and the team
dedicated to your success.

How did GMS Matrix begin its journey of empowering small businesses through innovative computer solutions?

I walked into Radio Shack In 1977 to get a calculator and came out with a TRS 80 computer that I purchased for $600 (about $3,200 today) because I saw the potential advantages of speed and automation it promised.

The learning curve was long and painful... no computer classes were available and no useful programs had been written so I spent a lot of time sitting there starring at the little 12" orange monitor that could display nothing but text.

It used a cassette recorder for memory and we upgraded to an electric typewriter and relied on carbon paper to make copies.

For whatever reason, I didn't give up and by 1984,I began to get a bit of a handle on using the computer in business. Word spread because other small business owners began asking for help and fortunately, by that time, I could help and the roots of Guardian Managed Services began to grow.

We and all small business owners today cannot do business without computers. Unfortunately, far too much time is spent trying to get our computer to work instead of using the computer to do the work.

Our job is getting technology out of your way; eliminating the stress and frustration created by slow, cranky computers. It turns out that that even lowers the cost of owning computers.

What We Offer

Proactive Computer Support

We provide proactive maintenance and monitoring services, ensuring your systems are always running smoothly. Our automated processes and local technicians keep your technology in top shape, preventing issues before they arise.

Robust Security Solutions

Our layered security measures protect your business from cyber threats. We go beyond antivirus software, offering comprehensive protection monitored by professionals who understand your business.

Customized Services

We recognize that every small business is unique. Our services are tailored to meet your specific needs, whether you require robust security, preventive maintenance, or specialized support for industry-specific software.

Why Choose GMS?

At GMS, we believe in getting technology out of your way so you can focus on what you do best. Our mission is to move small businesses from the break-fix paradigm to a prevention paradigm. We offer personalized support with local technicians who know your business and proactively monitor your systems to prevent issues before they arise. Small businesses are the core of what makes our economy great, and we are passionate about ensuring their success by providing robust security and proactive maintenance tailored to their unique needs.

Personalized Support

Our local technicians know you and your business. They provide personalized service and are just a call away when you need help.

No Long-Term Contracts

We offer monthly subscriptions with no long-term commitments, giving you flexibility and peace of mind.

Commitment to Small Businesses

We are passionate about helping small businesses thrive. Small businesses are the backbone of our economy, and we are here to ensure they have the technology support they need to succeed.

Ever wondered what makes GMS your
ideal technology partner?

Who We Are

Guardian Managed Services (GMS) is a division of Global Concepts, dedicated to providing comprehensive computer solutions for small businesses. Our services range from preventive computer maintenance and data security to premium quality phone systems, all designed to keep your operations running smoothly and efficiently.

Our History
Founded in 1984, Global Concepts began as an international consulting firm. Over the past 30 years, we have evolved into a highly specialized managed service provider, focusing on the unique needs of small businesses. Our transformation reflects our commitment to staying ahead of technological advancements and continuously improving our service offerings.

Our Approach
We take pride in offering tailored solutions that meet the specific needs of each business we serve. Our local technicians provide personalized service, getting to know each client's operations and proactively addressing potential issues before they become problems. This hands-on approach ensures that your business can thrive without being hindered by technical difficulties.

Meet Our Leadership Team

Our leadership team brings together expertise from Sales, Operations, and Administration, each committed to driving excellence and innovation. Discover the dynamic individuals who guide our strategies, uphold our values, and lead us toward continued success.

Lou Smith

Founder

Judy Blackwell

Admin

Vicky Jones

Sales

Have Questions? We’ve Got Answers!

Got questions about GMS and how we can help your business? You’re not alone! Here are some of the most common questions we receive from business owners like you, along with our answers to help you understand how our services can support your business and ensure smooth operations. Learn more about how GMS can be your key to resilience and peace of mind.

How does GMS help small businesses?

We manage your computer/technology needs so you don't have to. From proactive maintenance and robust security measures to personalized support from local technicians, we ensure your systems are always up and running efficiently, allowing you to concentrate on what you do best.

Where is GMS located?

GMS is headquartered in Irving, Texas, 75014, United States, and we service customers throughout the US and Canada. Our core senior management team operates out of Texas and Florida, while our Sales and Tech associates are located across the US, with many techs residing in the states and cities of the customers we serve

Who is Lou Smith?

Lou Smith is the Founder and CEO/President of GMS Matrix. With over 70 years of experience in business and technology, Lou is passionate about helping small businesses integrate and manage their technology seamlessly. His journey began with developing the first computerized record system for the Air Force, and his vision continues to drive GMS today.

How can I get started with GMS?

Getting started with GMS is easy. We offer flexible monthly computer service subscriptions with our Virtual Computer Tech (VCT) to ensure your technology needs are met proactively. Additionally, we provide free resources like our Business Continuity Plan (BCP) checklist and personalized consultations to develop a customized plan tailored to your business needs.

What makes GMS different from other managed service providers?

At GMS, we offer personalized service with local technicians who know your business. Our proactive approach prevents issues before they arise, and our flexible monthly subscriptions mean no long-term contracts. We are dedicated to empowering small businesses with tailored solutions that fit their unique needs.

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