As a Tech Associate, you are required to have a Windows PC, a reliable cell phone, and consistent access to the internet to perform your job functions effectively. Additionally, having a webcam is essential for participating in virtual meetings and providing remote support when needed.

While Windows certification is a plus, it is not mandatory. However, we highly value any certifications related to PC support as they demonstrate a solid foundation and expertise in the field. If you have certifications, please mention them in your application as they can enhance your candidacy.

Yes, reliable transportation is important as the role may require onsite visits to client locations to address complex issues or set up systems. Having your own transportation ensures that you can meet these needs promptly and efficiently.

As a Tech Associate with GMS, you have the opportunity to earn referral money by recommending new clients for our VCT service. When a client subscribes to VCT, you receive 35% of the subscription fee as a referral bonus. Additionally, VCT enhances your ability to provide proactive support by alerting you to issues before they become major problems. This means you can address potential issues early, improving your response time and reliability. For example, VCT might alert you that a client's hard drive is nearing capacity, allowing you to recommend preventative actions. This proactive approach not only helps maintain the client's systems but also positions you as a trusted and indispensable tech expert. Consequently, clients are more likely to stick with you, appreciating your foresight and dedication. This dual benefit of earning referral bonuses and providing superior service ensures you are both financially rewarded and professionally recognized.