Absolutely nothing. This is a partnership where your business shares in the revenue from each subscription. You maintain your own service pricing, and we do not profit from your service fees.

We make a concerted effort to match clients based on their needs and your capabilities. If you find you’re unable or unwilling to provide support, there’s no obligation. We’ll simply match the client with another provider.

Yes, every client managed under our service acquires a license for our software, which is integral to our proactive monitoring strategy. If you have your own solutions, our system can complement them by providing email and SMS alerts about computer issues. There is no new tools to learn or master just be able to accept incoming emails and alerts.

Absolutely. During the intake process, you’ll specify whether you offer remote only, onsite support or both. We accommodate both preferences and match clients accordingly who require specific types of support.

Yes. If you reach capacity or decide to opt out temporarily or permanently, we can adjust your listing status. If you choose to stop supporting our clients or receiving revenue, we will reassign those clients to another provider in our network.

The manner in which you support the client is largely up to you. Our only requirement is that our software remains operational on the client’s systems, and that no conflicting software is installed. We may restrict certain software installations if they compete with or hinder the functionality of our services, which focus on monitoring, virus and malware protection, and data backups.